Terms and Conditions

I. General Aspects

The access and use of this website is governed by the terms and conditions described below, as well as by the legislation that may be applicable in the Republic of Chile and, in silence of those or of this one, by the standards generally accepted by e-commerce.

Consequently, all visits and all purchases and sales made on this site, as well as their legal effects, will be governed by these rules and subject to the legislation and standards indicated.

The terms and conditions described here shall be understood to be part of all purchases and sales that are executed or celebrated through the offer and commercialization systems included in this website among the users of this site, hereinafter also indistinctly as the/ the "User/s", the "Consumer/s" or the "Customer/s", and MARÍA MARÍA hereinafter, the "Company", which is the owner and administrator of the site web MARÍA MARÍA , hereinafter, the “site”. It is an essential requirement to buy on the Site the acceptance of the Terms and Conditions.

By accepting these Terms and Conditions, users declare that they have been informed in a clear, understandable and unequivocal manner about them, and that they have had the possibility of storing and printing them.

II. Procedure to use the website

The Company will inform, in an unequivocal and easily accessible manner, the steps that the Client must follow to acquire the products offered through this site, and will inform them via email once the purchase request for the product is received. This request will go through a process of validation of the Client's data, collection of the ordered products based on the available stock and, finally, the sale will be closed, issuing the corresponding document, which will be sent to the Client together with the dispatch of your order. The mere fact that the User follows the steps indicated on this site for such purposes to make a purchase, is equivalent to accepting that the Company has effectively complied with the conditions contained in this clause. It will also indicate your postal or email address and the technical means available to the Consumer to identify and correct errors in the shipment or in your personal data.

III. Rights of Users of this site.

Users will enjoy all the rights recognized by the legislation on consumer protection in force in the territory of Chile, and also those granted in these terms and conditions. The mere visit of this site in which certain goods are offered, does not impose any obligation on Users, unless they have unequivocally accepted the conditions offered by the Company, in the manner indicated in these terms and conditions.

IV. Protection of your personal data.

The personal data provided by Users may only be used by the Company to perfect sales contracts, receive payments and improve the work of information and marketing of products and services with Users, and may not be delivered to third parties related to the Company. The User will always have the rights to information, rectification and cancellation of their personal data in accordance with the law.

V. Change and return of products.

The Consumer has the right to demand the exchange of a defective product or the return of the price paid for it in the event that it presents faults, and to its legal or voluntary guarantees, in accordance with the law on the protection of consumer rights , sending an email to contacto@soymariamaria. cl for the product to be withdrawn at the customer's home. The withdrawal will have no cost to the client, but they must present the respective purchase receipt or exchange ticket.

VI. Right of withdrawal.

In sales carried out through this site, the Consumer may not withdraw from the contract entered into, unless this possibility is expressly contemplated in a certain offer.

VII. Special obligations of the Company.

In the sales made on this site, the Company will inform its email address and the technical means available to the User to identify and correct errors in the shipment or in its data; and, if the electronic document in which the contract is formalized is filed, how it will be accessible to the Consumer. These obligations will be understood to be fulfilled by the fact that the User follows the steps indicated on the site to make a specific purchase.

VIII. Means of payment that can be used on this site.

Unless a different way is indicated for specific cases or offers, the products offered on this site can only be paid with: Bank credit cards enabled to consume, issued in Chile. The use of the aforementioned cards will be subject to what is established in these Terms and Conditions and in relation to their issuer, to what is agreed in the respective Opening Contracts and Use Regulations.

In case of contradiction, what is expressed in the latter instrument shall prevail; Red purchase cards enabled to consume, issued in Chile. The use of the aforementioned cards will be subject to what is established in these Terms and Conditions and in relation to their issuer, to what is agreed in the respective Opening Contracts and Use Regulations.

In case of contradiction, what is expressed in the latter instrument shall prevail; Bank debit cards enabled to consume, issued in Chile. The use of the aforementioned cards will be subject to what is established in these Terms and Conditions and in relation to their issuer, to what is agreed in the respective Opening Contracts and Use Regulations.

In case of contradiction, what is expressed in the latter instrument shall prevail; In addition, in the case of bank credit and debit cards accepted on this site, aspects related to them, such as the date of issue, expiration, quota, blocks, etc. , will be governed by the respective Opening Contract and Regulations of Use, in such a way that the Company will not have responsibility in any of the indicated aspects.

The site may indicate certain purchase conditions depending on the payment method used by the user. 4. Electronic transfer to the current account informed by the Company to the User in the act of confirmation of the transaction to be carried out between said parties, when the requirements indicated in clause X, below, have been met.

IX. Data validation for purchases

Due to security policies, in the event of any irregularity in the transactions carried out by Users through this site, the Company may contact Clients by telephone or by email, in order to corroborate their data and try to avoid possible fraud. In the event of not being able to establish contact with the Clients within a period of twenty-four hours after the purchase has been made on this site, the purchase order will be rejected.

X. Formation of consent in contracts concluded on the site.

On this site, the Company will offer Users certain goods, which may be accepted by them electronically, with the mechanisms that the site itself offers for this. The acceptance of the offer by the User will be binding on the Company as long as it confirms the transaction, for which it will verify: That, at the time of the acceptance of the offer, it has the species in stock; That the data registered by the Client on the site coincide with those provided when accepting the offer; That the means of payment offered by the User be validated and accepted.

To inform the User of this confirmation, the Company must send a written confirmation to the same email address registered by the User accepting the offer, or by any means of communication that guarantees the due and timely knowledge of the Consumer, who It will be previously indicated on the same site. The consent will be understood as formed and the transaction will be binding for the parties from the moment said written confirmation is sent to the User, in the manner indicated and in the place where it was issued.

XI. Dispatch of the products.

The products purchased on this site will be subject to the dispatch and delivery conditions chosen by the User and available on the site. The information on the place of delivery is the sole responsibility of the User. XII. Scope of the offers contained in this site.

The prices offered will be available as long as they appear on the site. The Company may modify the information given on this site, including those referring to merchandise, prices, stocks and conditions, at any time and without prior notice, until it receives acceptance from the Consumer, which will bind the Company, provided that such acceptance has been been confirmed by it in accordance with the procedure indicated in number X above.

XIII. promotions.

In promotions that consist of the free or discounted delivery of a product for the purchase of another, the dispatch of the good that is delivered free or at a discounted price will be made in the same place to which the purchased product is dispatched, unless the purchaser requests, when accepting the offer, that the products be sent to different addresses, in which case he must pay the shipping cost of both products. It will not be possible to participate in these promotions without jointly acquiring all the products included in them.

XIV. Liability for links.

The Company declines any responsibility for the information provided on other web pages linked to this site. The Company does not control or exercise any type of supervision when it includes the link in them, assuming that its contents comply with current legislation and applicable in each case. However, the use of links to other sites does not in any way imply responsibility for or appropriation by the Company of their content. The Company does not carry out any work with respect to the supervision or approval of the contents and information that are carried out on such pages. We advise visitors to them to act prudently and consult the terms and conditions set forth on said web pages. The Company will not be liable for damages that may be related to the operation, availability and continuity of the linked sites.

XV. Intellectual and Industrial Property.

The texts, images, logos, distinctive signs, sounds, animations, videos, source codes and other content included in this site are the property of the Company, or it has, where appropriate, the right to reproduce them and, in this sense, they constitute assets protected by current and applicable intellectual and industrial property legislation.

Any transmission, distribution, reproduction or storage, in whole or in part, of the contents stored on this site, is prohibited except with the prior and express consent of the owner thereof. However, Users may carry out the reproduction or storage of the contents of the site for their exclusive personal use, being expressly and strictly prohibited the reproduction of elements or contents of the site, carried out for profit or commercial purposes.

XVI. Jurisdiction and jurisdiction and applicable law.

Any controversy arising between the Users and the Company in relation to the interpretation and compliance with these general terms and conditions, and the purchases and sales that said parties celebrate by virtue of those, will be submitted and resolved by the Ordinary Courts of Justice of Santiago, to whose jurisdiction and competence the Users and the Company expressly submit.

Likewise, for all legal effects that may be applicable, these terms and conditions will be governed by the laws of the Republic of Chile that are applicable in each specific case.